Monday, 14 January 2008

BlackBerry: Receiving messages auto-filed in subfolders

I wasn't receiving messages that were being filed by a rule I had set up in outlook - looks like by default the BlackBerry only replicates Inbox and Sent Items - but found a fix here - summary below

How To - Enable Folder Redirection with Inbox sub-folders

  1. From the Home screen, go to Messages.
  2. Click the trackwheel and select Options - Email Settings.
  3. Click the trackwheel and select Folder Redirection.
  4. In the Folder Redirection menu, expand the Mailbox by highlighting it, clicking trackwheel and selecting Expand.
  5. Under the Mailbox, expand the Inbox by highlighting it, clicking the trackwheel and selecting Expand.
  6. Highlight the folder on which you want to enable redirection. Click the trackwheel and select Change Option. Note: If
    you are unable to select Expand for any of the folders, or if the Change Option menu option is unavailable, try turning Wireless Reconcile on the handheld off and then on again. You can find Wireless Reconcile in Messages - Options - Email Reconciliation.
  7. Click the trackwheel and select Save to save your changes.